In-Depth Review Of Paycor Payroll Platform
In-Depth Review Of Paycor Payroll Platform
July 30, 2019 / Sarah Pritzker
In-Depth Review Of Paycor Payroll Platform
July 30, 2019 / Sarah Pritzker
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Overview
Paycor provides payroll and HR services for small to medium businesses. It offers a vast range of services and solutions to help small businesses streamline the process of hiring and managing talent, speed up and simplify employee payments, and remain compliant with tax and employment law. Paycor is the proud winner of a number of awards, including top-rated status from TrustRadius, 2018 Frontrunners from Software Advice, and Leader 2018 Crowd award.
Pros
  • Powerful, interactive dashboards and reporting features
  • Simple onboarding tool for new hires
Cons
  • Pricing is vague and confusing
  • Limited benefits package
Payroll Services
Payroll services lie at the heart of what Paycor has to offer. With Paycor, you can reduce administrative work by setting up an automated, intuitive process for calculating salaries for all of your employees. Paycor helps you streamline payroll services with wage garnishments, child support payments, and automatic employee pre-tax deductions for benefits and savings plans.
Benefits Management
Paycor integrates with a number of partners to offer a range of options for 401(k) retirement plans, savings plans, health insurance packages, and other benefits for your employees.
With Paycor, you can streamline open enrollment by centralizing employee data. Paycor takes employee data from your central HR database and uses it to display all the options for all your employees, saving time on manual data entry, and reducing errors.
You can also use Paycor’s reports and analytics to see which benefits packages are the most popular and improve on the options you provide. Paycor also delivers a solution to educate employees about their options, to help them make an informed decision.
Payment Options
Paycor supports a range of payment options. You can use traditional paper checks, or Paycor’s check stuffing service if you’d like (although check stuffing is only available with the top tier Complete plan). Paycor also enables payments through direct debit or pay card, integrating with a number of providers to make it easy for you and your employees. Finally, virtual paystubs and an employee self-service portal help your employees to keep track of payments, deductions, and benefits.
Tax Compliance
Paycor is here to help you ensure your compliance with both tax and employment law. You can access the advice you need from tax experts on Paycor’s list who help you to stay compliant. With Paycor, you don’t need to worry about calculating salaries and tax obligations correctly, because the platform does it for you. Paycor calculates, files, and pays state and federal taxes on your behalf, as well as handling workers’ compensation payments and reports.
Records and Reports
Paycor helps out with record keeping at every turn. Whatever you do on the Paycor platform is securely recorded to help you prove compliance, verify employee satisfaction, and generate reports to improve your business bottom line. Paycor offers clear, easy to read dashboards for administrators to keep on top of payroll, timekeeping, employee reports, tax reports, and more. You can also use Paycor to generate reports on just about every topic, from ACA uptake to employee productivity. Paycor reports are easily customizable, interactive, and can be shared with everyone.
Other Features
  • Integrated timekeeping
  • ACA compliance reporting and dashboards
  • Interactive, customizable dashboards
  • Employee learning management
  • 360-degree employee performance management
  • Help identifying hiring tax credits
Pricing
Paycor is one of a number of payroll and HR platforms that don't share any pricing information on the website. If you want to find out how much it will cost for your company, you'll have to call up the sales department and get an individual quote – something that throws an obstacle in your path if you’re trying to compare different solutions.
Customer reviews give the impression that Paycor is best for companies with 50 to 1,000 employees. If you have many more than that, you’ll probably need a more powerful solution than Paycor can provide, and below that number, the costs are too high for it to be worthwhile.
Paycor does offer 3 different pricing plans, although it doesn’t give actual prices for any of them. The Basic plan covers most of your payroll needs, including automated payroll management, virtual paystubs, tax compliance, and an employee mobile portal. If you want to access HR tools like job description templates and employee handbook templates, and extra payroll features like workers compensation, child support garnishments, check stuffing, and fraud detection, you’ll need to upgrade to the Essential plan. This also comes with advanced reports and dashboard views. The top tier Complete plan adds an electronic general ledger and a dedicated HR consultant to the package.
Ease of Use
Paycor promises to be easy to use and fast to set up. Customer reviews bear this out, with some users saying that they found it a bit time-consuming to set up, but once they had Paycor up and running, the system saved them plenty of time and hassle. Paycor makes life easier for administrators by automating the process of entering employee work hours, incorporating overtime and time off, and calculating final salaries for each and every employee. It also provides a user-friendly employee self-service portal, so that employees can check on their recent payments, track benefits and deductions, and request time off, without having to send a separate request to HR every time. Paycor also simplifies matters for new hires, providing all the forms and onboarding needed in a single click.
Customer Support
Paycor has a short FAQ section and a small help center, which directs users to log in for further customer support. Compared to the active user forums, tutorials, and large knowledge bases that are offered by some other payroll and HR platforms, this is a big disappointment.
There are a web form and a generic phone number to call for individual customer support, but the Paycor website doesn't specify customer support hours or give an indication of how long it will take for someone to get back to you.
What’s more, Paycor has received mixed reviews on customer support review sites, with user complaining that customer service agents were slow to respond to their inquiries and others noting that they got misleading or incomplete pricing information.
Bottom Line
Paycor offers flexible and powerful HR and payroll services, alongside useful add-ons like workers' compensation management, child support garnishments, learning management, and timekeeping integrations. The HR suite is particularly strong for medium-sized businesses, easing the process of recruiting new talent, and ensuring employee satisfaction.
Get started now, visit Paycor
By Sarah Pritzker
Sarah Pritzker is a professional writer who loves scouring the web looking for the coolest products and services at the best prices. Sarah writes for bestpayrollservices.biz. Sarah has lived and traveled all over the world, but has finally settled down with her family in the Middle East - and yes, she misses winter!